Mobile Messaging Privacy Policy
Effective Date: July 2026
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Peak Mind Psychiatry respects your privacy and is committed to protecting the personal information you provide when communicating with us by text message (SMS).
Information We Collect
When you choose to receive SMS communications from Peak Mind Psychiatry, we may collect information including:
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Name
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Mobile phone number
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Email address (if provided)
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Appointment information
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Communication preferences
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Other information you voluntarily provide
How We Use Your Information
The information we collect may be used to:
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Schedule, confirm, or remind you of appointments
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Send appointment updates or scheduling changes
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Provide service-related notifications
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Respond to your questions or requests
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Process billing or payment-related communications
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Improve our patient experience and administrative services
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Comply with legal and regulatory requirements
How Your Information Is Shared
Peak Mind Psychiatry does not sell, rent, or share your mobile phone number or SMS consent with third parties or affiliates for marketing or promotional purposes.
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Your mobile information, including SMS opt-in data and consent, will only be used to provide the messaging services you have requested or as otherwise required by law.
SMS Opt-In & Opt-Out
By providing your mobile phone number and opting in, you consent to receive informational text messages from Peak Mind Psychiatry.
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You may opt out of SMS communications at any time by replying STOP to any text message.
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For assistance, reply HELP or contact us at:
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Message Frequency
Message frequency will vary depending on your appointments, communications, and interactions with Peak Mind Psychiatry.
Message & Data Rates
Standard message and data rates may apply based on your wireless carrier's plan.
Data Removal Requests
You may request that your personal information be updated or removed, subject to applicable legal and medical record retention requirements, by contacting us at:
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Compliance
Peak Mind Psychiatry follows applicable industry standards and messaging best practices, including CTIA messaging guidelines and all applicable federal and state privacy laws governing electronic communications and healthcare information.
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For more information about how we collect, use, and protect your personal information, please review our Privacy Policy and Notice of Privacy Practices (HIPAA) available on our website.